Privacy Policy

Privacy Policy for Snack Hive

Effective Date:1/17/2025

This Privacy Policy (the "Policy") sets forth the manner in which Snack Hive ("Snack Hive," "we," "our," or "us") collects, uses, discloses, and safeguards personal and non-personal information obtained from users ("User" or "you") through its website, services, and vending machine operations (collectively, the "Services"). By accessing or using the Services, you acknowledge and agree to the terms of this Policy.

1. Information Collection

We may collect and process various categories of information, including but not limited to:

1.1 Personal Information: This includes data that identifies, relates to, describes, or is capable of being associated with a particular individual. Such data may include, without limitation, your full name, email address, telephone number, physical mailing address, payment card or financial details, and Internet Protocol (IP) address. This data is typically collected when you voluntarily provide it to us, such as when creating an account, submitting an inquiry, placing an order, or interacting with our customer service team. Personal information may also be derived from the content of any communication sent by you to us, including emails, web forms, and chat interactions. Moreover, we may collect identifiers linked to your device, such as advertising identifiers, for marketing or personalization purposes.

1.2 Non-Personal Information: This refers to data that does not, in isolation, identify a specific individual. It may include browser type, operating system, device identifiers, access times, viewed pages, and referring URLs. This data is collected automatically through the use of cookies and other tracking technologies. The aggregation and analysis of such data may help us to diagnose problems with our servers, analyze trends, administer our Services, track users’ movements around the site, and gather demographic information. Non-personal information may be shared in aggregate form with third-party partners to assist in data analysis, marketing, or service enhancement.

1.3 Location Data: We may collect geographic location data based on your IP address and, where enabled, precise geolocation data from your device. Such data allows us to tailor content and offerings based on your geographic region, and, in some cases, may be used for security or fraud prevention purposes. Geolocation data is only collected with your express consent and can be disabled at any time through your device settings or browser preferences. We may utilize both real-time and historical location data to enhance the contextual relevance of our Services.

1.4 User-Generated Content: This includes any data voluntarily provided by Users through feedback forms, product reviews, support requests, or other interactive elements of the Services. This content may be stored, analyzed, and publicly displayed in accordance with applicable terms and conditions. We reserve the right to monitor and moderate such content for compliance with our content standards and community guidelines. User-generated content may also be used in marketing materials, promotional communications, and customer satisfaction initiatives.

2. Use of Collected Information

We utilize the collected information for legitimate business interests, which may include, but are not limited to: (i) operating, maintaining, and improving the Services; (ii) processing financial transactions; (iii) providing customer support; (iv) communicating with Users, including marketing and promotional content; (v) tailoring the user experience; (vi) detecting and preventing fraud, abuse, or security threats; and (vii) ensuring compliance with applicable legal and regulatory obligations. In addition to the aforementioned purposes, we may use your data to conduct research and analysis, perform internal audits, personalize website content, or manage subscriptions and user preferences. We may combine personal and non-personal information to build a comprehensive user profile, which may enhance predictive analytics or behavioral targeting efforts. All such uses are governed by principles of data minimization and purpose limitation.

3. Information Disclosure

Your information may be disclosed as follows:

• Service Providers: To third-party vendors, contractors, and agents who perform services on our behalf and require access to such information to perform their obligations, subject to appropriate confidentiality obligations. These services may include payment processing, cloud hosting, data analytics, customer support, and marketing services. We require all service providers to comply with applicable data protection regulations and to safeguard your information through legally binding agreements.
• Affiliates: To our affiliates or subsidiaries, provided such disclosure is consistent with this Policy. Affiliates may use your data to offer products or services that align with your interests and preferences. Any processing of data by affiliates will be undertaken in accordance with the principles and conditions outlined in this Policy.
• Legal and Regulatory Requirements: To governmental or public authorities or law enforcement agencies, in compliance with applicable legal obligations or in response to valid legal process. This includes responding to subpoenas, court orders, or other legal mechanisms. We may also disclose information to protect the rights, property, or safety of Snack Hive, our customers, or others.
• Business Transfers: In connection with or during negotiations of any merger, acquisition, sale of company assets, financing, or similar corporate transaction. In such cases, we may transfer your information to a successor entity, subject to the terms of this Policy.

We affirmatively state that we do not sell personal information to third parties. Any incidental sharing of data with third parties shall be governed by contractual and legal safeguards.

4. Cookies and Similar Technologies

We utilize cookies, tracking pixels, web beacons, and similar technologies ("Tracking Technologies") to facilitate authentication, enhance user experience, analyze website traffic, and deliver personalized content. Tracking Technologies allow us to gather information about user behavior, browser configurations, session durations, and navigation patterns. First-party cookies are deployed directly by our Services, while third-party cookies may be used for advertising and analytics by external partners. Session cookies expire upon closing the browser, whereas persistent cookies remain on your device until deleted or upon expiration. Users can control cookie preferences through browser settings or third-party opt-out mechanisms such as the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI). Please note that disabling certain cookies may impair the availability or functionality of specific features within the Services.

5. Data Retention

Personal information is retained only for as long as is necessary to fulfill the purposes for which it was collected, including satisfying any legal, regulatory, tax, accounting, or reporting requirements. Data retention periods may vary based on the type of data, the nature of the relationship with the user, and applicable jurisdictional mandates. Once data is no longer required, we will take appropriate steps to securely delete or anonymize it in accordance with applicable data protection laws. In some cases, anonymized data may be retained indefinitely for statistical or research purposes, provided that such data cannot be used to identify you.

6. Data Security

Snack Hive implements appropriate technical and organizational measures to ensure a level of security commensurate with the risk associated with the processing of personal data. These measures include, but are not limited to, encryption of data in transit, restricted access controls, secure storage systems, and routine vulnerability assessments. Our data centers utilize advanced physical security protocols, and access to sensitive systems is granted on a need-to-know basis. We conduct regular security training for employees and perform audits to assess compliance with our security policies. Despite our efforts, no method of transmission or electronic storage is 100% secure. You are advised to implement your own safeguards, such as using strong passwords and logging out after each session.

7. User Rights and Data Subject Requests

Subject to applicable laws, you may have certain rights concerning your personal information, which may include:

• The right to access and obtain a copy of your data;
• The right to request correction or erasure of your data;
• The right to restrict or object to the processing of your data;
• The right to data portability;
• The right to withdraw previously granted consent;
• The right to file a complaint with a competent data protection authority.

To exercise these rights, you may submit a request to [Insert Contact Email], including sufficient detail to allow us to verify your identity and understand the nature of your request. We reserve the right to deny requests that are manifestly unfounded, excessive, or repetitive. We will respond to valid requests in a timely manner, typically within 30 days, in accordance with applicable laws.

8. Third-Party Websites and Services

The Services may contain links to third-party websites or employ the functionality of external service providers. Snack Hive disclaims all responsibility and liability for the privacy practices or content of such third-party services. These links are provided for your convenience only and do not imply any endorsement by Snack Hive. We encourage you to read the privacy policies and terms of service of all third-party platforms you visit or interact with.

9. Children’s Privacy

Our Services are not directed to children under the age of thirteen (13), and we do not knowingly collect personal information from individuals in this age group. If it is discovered that we have inadvertently collected such information, we will take appropriate measures to delete it promptly. Parents or guardians who believe their child has provided us with personal data may contact us at [Insert Contact Email] to request deletion.

10. International Data Transfers

In the course of providing Services, personal information may be transferred to and processed in jurisdictions outside your country of residence, including the United States. By accessing or using the Services, you consent to such international transfers and acknowledge that such jurisdictions may not offer the same level of data protection as your home country. We will ensure that such transfers are performed in compliance with applicable data protection laws, including through the use of standard contractual clauses, binding corporate rules, or other recognized legal mechanisms.

11. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Snack Hive, its affiliates, officers, directors, employees, agents, licensors, or partners be liable for any indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with this Policy or your use of the Services, whether based in contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of such damages. This limitation shall apply even if any remedy fails of its essential purpose and regardless of the form of the action. You agree to indemnify, defend, and hold harmless Snack Hive and its representatives from any claims, damages, losses, liabilities, and expenses arising from your breach of this Policy or misuse of the Services.

12. Modifications to this Privacy Policy

We reserve the right to revise, amend, or otherwise modify this Policy at our sole discretion and at any time. In the event of a material change, notice shall be provided via the Services or other appropriate means. Continued use of the Services following such changes constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how we protect your information.

13. Contact Information

For questions, concerns, or requests regarding this Policy or our data practices, you may contact us at:

Snack Hive
Email: Support@snackhives.com
Mailing Address: 312 W 2ND ST UNIT A3342 CASPER, WY 82601

By accessing or using our Services, you affirmatively acknowledge that you have read, understood, and agreed to be bound by the terms and conditions of this Privacy Policy.

GDPR Addendum

This addendum applies solely to individuals located in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, and supplements the information contained in our primary Privacy Policy. It is intended to comply with the requirements of the General Data Protection Regulation (EU) 2016/679 ("GDPR") and relevant UK and Swiss data protection legislation.

Lawful Bases for Processing

We process your personal data only when we have a lawful basis to do so. These legal bases may include:

• Consent: You have provided consent for us to process your personal data for one or more specific purposes.
• Contractual Necessity: Processing is necessary to fulfill a contract with you or to take steps at your request before entering into such a contract.
• Legal Obligation: Processing is necessary to comply with a legal obligation to which we are subject.
• Legitimate Interests: Processing is necessary for the purposes of our legitimate interests, provided that such interests are not overridden by your data protection rights and freedoms.

Your GDPR Rights

Under the GDPR, you have the following rights:

• Right to Access: You may request access to your personal data that we hold and receive a copy of that data.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
• Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data where there is no compelling reason for its continued processing.
• Right to Restrict Processing: You have the right to request that we limit the processing of your personal data under certain conditions.
• Right to Data Portability: You can request the transfer of your personal data to another controller in a structured, commonly used, and machine-readable format.
• Right to Object: You may object to our processing of your data, including processing for direct marketing purposes.
• Rights in Relation to Automated Decision-Making and Profiling: You have the right not to be subject to a decision based solely on automated processing that significantly affects you.

To exercise any of these rights, please contact us at [Insert Contact Email]. We may request additional information to verify your identity prior to processing your request.

Data Transfers

If we transfer your personal data outside of the EEA, UK, or Switzerland, such transfers will be made in accordance with applicable data protection laws and will be protected by appropriate safeguards, including the use of Standard Contractual Clauses approved by the European Commission or other legal mechanisms recognized under GDPR.

Supervisory Authority

If you are located in the EEA, UK, or Switzerland, you have the right to lodge a complaint with a data protection authority in your country of residence, place of work, or where the alleged infringement occurred.